Privacy Policy

1. Overview

PLAyers Market ("we," "us," or "our") operates the website playersmarket.shop and is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in any way.

By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Place an order: Name, email address, shipping address, billing address, phone number, and payment information (processed securely through Shopify Payments)
• Contact us: Name, email, phone number, and any message you send through our contact form
• Subscribe to emails: Email address when you sign up for our newsletter or promotional offers
• Create an account: Name, email address, and password

Information Collected Automatically

When you visit our website, certain information is collected automatically, including:

• IP address and approximate geographic location
• Browser type, operating system, and device information
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 5)

Information from Third Parties

We may receive information about you from third-party services we use, such as Shopify (our eCommerce platform), payment processors, and shipping carriers, solely for the purpose of fulfilling your orders and improving our service.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Order fulfillment: Processing, packaging, and shipping your purchases
• Communication: Sending order confirmations, shipping updates, and responding to inquiries submitted via our contact form
• Marketing: Sending promotional emails if you've subscribed (you can unsubscribe at any time)
• Website improvement: Analyzing how visitors use our site to improve layout, products, and user experience
• Fraud prevention: Detecting and preventing fraudulent transactions
• Legal compliance: Meeting applicable legal and regulatory obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only with the following service providers who need it to help us operate our business:

• Shopify: Our eCommerce platform that hosts our store, processes transactions, and stores order data
• Payment processors: Shopify Payments and associated providers (e.g., Stripe) for secure payment processing
• Shipping carriers: USPS, UPS, FedEx, or other carriers to deliver your orders
• Email marketing: Our email service provider to send newsletters and promotional offers you've subscribed to
• Analytics: Tools like Google Analytics to understand website traffic (anonymized data)

We may also disclose your information if required by law, court order, or government regulation, or to protect the rights, property, or safety of PLAyers Market, our customers, or others.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files placed on your device that help us:

• Remember your cart contents and preferences
• Understand how you interact with our site
• Deliver relevant advertisements (if applicable)
• Analyze site performance and traffic patterns

Types of Cookies We Use

• Essential cookies: Required for the website to function (cart, checkout, sessions)
• Analytics cookies: Help us understand visitor behavior (Google Analytics)
• Marketing cookies: Used to deliver relevant ads on platforms like Meta and Google

You can control cookies through your browser settings. Disabling cookies may affect certain website functionality, including the checkout process.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including order fulfillment, customer support, and legal compliance. Specifically:

• Order data: Retained for a minimum of 5 years for tax and legal record-keeping
• Email subscribers: Retained until you unsubscribe or request deletion
• Contact form submissions: Retained for up to 2 years unless ongoing correspondence requires longer
• Analytics data: Aggregated and anonymized data may be retained indefinitely

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request corrections to inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing communications at any time using the link in our emails
• Portability: Request your data in a portable format

For California Residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, request its deletion, and opt out of the sale of personal information. We do not sell personal information.

For EU/UK Residents (GDPR)

If you are located in the EU or UK, you have additional rights under GDPR including the right to restrict processing, object to processing, and lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us using the information provided in Section 12.

8. Security

We take the security of your personal information seriously. Our website is hosted on Shopify, which uses industry-standard security measures including:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• PCI-DSS compliant payment processing
• Regular security audits and monitoring
• Restricted access to personal data on a need-to-know basis

While we implement robust safeguards, no method of electronic transmission or storage is 100% secure. We encourage you to use strong passwords and protect your account credentials.

9. Third-Party Services & Links

Our website may contain links to third-party websites or services, including:

• Our established Etsy shop (etsy.com/shop/PLAyersMarket) — where we've been selling for years with hundreds of fulfilled orders
• Social media platforms (Facebook, Instagram, YouTube, Twitter, Pinterest)

These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website is not directed to individuals under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us: